Synco

Synco - Shopify Odoo Connector

Synco Shopify Odoo Connector

By Techspawn Solutions

📋 Overview

Synco is a powerful Shopify app that seamlessly connects your Shopify e-commerce store with your Odoo ERP system (Odoo v16 through v19+). It enables automatic synchronization of products, orders, customers, inventory, and fulfillments between both platforms using a robust, Redis-backed BullMQ job queue system. Synco communicates with Odoo via JSON-RPC and supports multi-company setups, bidirectional sync, and real-time webhook-driven updates.

✨ Key Features

🔄 Core Synchronization Capabilities

Real-time Webhook Sync: Automatic synchronization triggered by Shopify webhooks for products, orders, customers, and fulfillments

Bidirectional Sync: Sync products and inventory from Shopify to Odoo or Odoo to Shopify

Queue-based Processing: Durable BullMQ job queues with retry logic, exponential backoff, and per-shop concurrency control

Manual Sync Options: On-demand synchronization for products, orders, customers, inventory, and fulfillments

Periodic Scheduled Sync: Configurable intervals (daily, every 2 days, weekly, every 15 days, monthly) for inventory and stock sync

Product Management

  • Bidirectional product and variant synchronization (Shopify to Odoo and Odoo to Shopify)
  • Configurable field sync: Title, Description, Price, Weight, Tags, Barcode, SKU, Images
  • Auto-matching products by SKU, Barcode, or Product Title to prevent duplicates
  • Create products as Inventory or Service type in Odoo
  • Odoo product category to Shopify collection mapping
  • Product mapping page for manual linking of existing products
  • AI-powered product matching (on Plus plans)
  • Image sync

Order Processing

  • Real-time order creation in Odoo from Shopify via webhooks
  • Flexible order creation: Draft/Confirmed Sale Order, Draft/Confirmed Invoice, or combined
  • Payment status, fulfillment status, and order source filtering
  • Payment gateway to Odoo journal mapping
  • Single-customer mode for guest/POS orders
  • Discount and refund handling with credit notes and stock restoration
  • Order prefix customization and Shopify order number sync
  • Date range filtering for selective sync
  • Cancel Sale Order sync when Shopify orders are cancelled

Customer Management

  • Automatic customer creation and updates via webhooks
  • Create customers as Individual or Company in Odoo
  • Duplicate detection by email before creating new records
  • Address sync with country/province resolution
  • Custom metafield mapping support

Inventory Sync

  • Bidirectional inventory sync (Odoo to Shopify or Shopify to Odoo)
  • Real-time instant sync via Odoo's base_automation webhook on stock.quant
  • Scheduled periodic sync at configurable intervals
  • Location-aware sync mapping Shopify locations to Odoo warehouses
  • Option to sync only available (positive) inventory

Fulfillment Sync

  • Bidirectional fulfillment sync (Odoo to Shopify or Shopify to Odoo)
  • Webhook mode for real-time fulfillment updates
  • Periodic mode with configurable sync intervals
  • Partial fulfillment support
  • Tracking information sync

Advanced Features

  • Metafield Mapping: Map Shopify metafields to Odoo fields for products, orders, and customers with type compatibility validation
  • Location Mapping: Map Shopify locations to Odoo warehouses with create-location support
  • Operation Dashboard: Real-time job monitoring with status cards, filtering, search, and pagination
  • Email Reports: Automated sync activity reports (daily, weekly, monthly) sent to verified email
  • Webhook Status Monitor: View all registered webhooks and their status
  • Clear Synco Data: Reset all sync mappings to start fresh
  • Multi-language Support: Available in English, German, Spanish, and French
  • Rate Limiting: Smart Shopify GraphQL throttle management and Odoo HTTP 429 handling with exponential backoff
  • 14-day Free Trial: All plans include a free trial period

Installation

  1. Install the Synco app from the Shopify App Store
  2. Select a subscription plan (Basic, Grow, Advanced, or Plus)
  3. Connect your Odoo server with URL, database, username/email, and password (or API key for Odoo 19+)
  4. Select your Odoo company
  5. Map Shopify locations to Odoo warehouses
  6. Configure sync settings and enable desired synchronizations

See the Installation Guide for detailed setup instructions.

Support

On this page

📋 Overview✨ Key Features🔄 Core Synchronization CapabilitiesProduct ManagementOrder ProcessingCustomer ManagementInventory SyncFulfillment SyncAdvanced FeaturesInstallation