Synco
Customer

Auto Customer Sync

Automatically synchronize customers from Shopify to Odoo ERP with Synco.

Auto Customer Sync

Auto Customer Sync automatically synchronizes customers from your Shopify store to Odoo ERP system. When a new customer is created in your Shopify store, it will be automatically synced to Odoo. Additionally, if an existing customer's data is changed in Shopify, those changes will also be automatically synced to Odoo.

How It Works

New Customer Creation

When a new customer is created in your Shopify store:

  1. The customer is automatically detected
  2. Customer data is synced to Odoo
  3. Customer appears in your Odoo system

Existing Customer Updates

When an existing customer's data is changed in Shopify:

  1. The changes are automatically detected
  2. Updated customer information is synced to Odoo
  3. Customer data in Odoo is updated with the latest information

Important Note

Mandatory Customer Creation: Even if you disable auto customer sync from app settings, customers will still be created in Odoo when an order is placed. This is because customers are mandatory for orders in Odoo — every order must have an associated customer.

App Settings

You can control auto customer sync behavior through your app settings:

  • Enable/disable automatic customer synchronization
  • Configure customer data mapping
  • Set customer creation preferences

Support

If you need help with auto customer sync: